Spring 2026

Service Updates Live Stream

Hosted by Carla Stout

Join us to learn more about our upcoming service changes, including the new Route 751 - Fort Erie Community Bus, Niagara Transit Plus (NT+) expansion in Niagara Falls, and Customer Service changes. Ask questions live or submit them using the form below to send them ahead of time.

Agenda

What We’re Covering

Fort Erie Route and Microtransit Zone

Fort Erie: Route 751

The new fixed route across Fort Erie, designed from real NT+ trip data, and how it works alongside existing service.

  • Map and hub locations
  • How Route 751 connects to Route 22
  • How ridership data helps Niagara Transit better serve customers
Niagara Falls Microtransit Zone

Niagara Falls: NT+ Expansion

A walk-through of the expanded NT+ service area in Niagara Falls and how it connects to conventional routes.

  • New service area
  • How to use NT+
  • How NT+ connects to the bus service
Customer Service Changes

Customer Service hours

Changes to customer service hours and in‑person locations and what it means for pass purchases and travel planning.
  • Which locations are affected
  • Why these changes are happening
  • Support options when customer service is closed

Animated Map of 751

This animated map demonstrates:

  • The direction of route 751
  • The approximate timing of the route including hub layovers
  • The interlining with route 22 to and from Niagara Falls 

Important Links

Bookmark these for reference:

A map showing Fort Erie Route 751 and the Microtransit zone

Route 751 Schedule page 

A map showing the Niagara Falls Microtransit zone

Our Microtransit page (includes a map of all zones) 

FAQ

Route 751 is a new community bus route serving Fort Erie. It starts Monday, April 27, 2026, and operates on a consistent route and schedule so riders know when and where to expect the bus.

No. Niagara Transit Plus is not being replaced, but with the launch of Route 751, Fort Erie now uses both types of transit service, and the service you use depends on where your trip takes place.

If your trip is within the area served by Route 751, you will travel using the scheduled Fort Erie Community Bus. This provides regular, reliable bus service along the route shown on the map.

If your trip is outside the Route 751 service area, you will continue to use Niagara Transit Plus (microtransit). Microtransit remains in place for areas not served by the bus route and for trips that need flexible service. 

The maps show where Route 751 operates and where Niagara Transit Plus is used. Together, both services work as one system to make sure each trip is served by the most appropriate option.

7 a.m. To 11 p.m.
https://nrtransit.ca/routes/751/

No. Niagara Transit Plus (specialized) is not being replaced.

Niagara Transit Plus (specialized) will continue to provide door‑to‑door service for customers who are registered and eligible. If you use specialized transit today, your service and eligibility are not changing.

If you live outside the Route 751 area, you can continue to use Niagara Transit Plus. In some cases, your trip may include a connection to Route 751 at a transit hub.

Niagara Transit is a multimodal system, which means microtransit and bus service work together to get you where you need to go.

If your destination is along Route 751, Niagara Transit Plus will take you to a hub, where you’ll connect to the community bus. The bus will then carry you to your destination using its scheduled route. This helps the bus serve the areas it’s designed for, while microtransit focuses on trips that need more flexibility.

If your destination is not on the bus route, Niagara Transit Plus will continue to take you directly to where you’re going.

By working together, both services help make sure you have reliable, efficient transit, no matter where you’re travelling in Fort Erie.

Learn more about multimodal transit: https://nrtransit.ca/microtransit/

Transit hubs are key transfer locations where microtransit services and bus services connect.

Fort Erie transit hubs are located at:

  • Fort Erie Town Hall/Leisureplex
  • Fort Erie Smart Centre
  • Fort Erie Centennial Library

To give you the most efficient and flexible travel options, you may sometimes see different trip choices. The system looks at how close you are to each hub and compares the total travel time for each option. This allows it to suggest different hubs for different trips, depending on where you are travelling and what works best at the time.

Yes. Route 751 extends regional Route 22, connecting Fort Erie to the wider Niagara Transit network. Connections to Niagara Transit Plus are available at hubs.

Route 751 is currently designed to run in one direction only. It operates this way because running buses in both directions would require more buses and drivers. By running the route in one direction, we can keep the service reliable, predictable, and on schedule while making the best use of available resources. 

No. You only pay once for your trip.

Your fare includes a transfer that’s valid for two hours, so you can move between Niagara Transit services and travel in any direction during that time without paying again.

All Niagara Transit route maps and schedules are available online at https://nrtransit.ca/

Yes. Route 751 uses accessible buses with key features such as:

  • Low‑floor entry with kneeling capability
  • Ramps for wheelchairs, walkers, canes, and small mobility devices
  • Priority seating near the front of the bus
  • Audible stop announcements

Niagara Transit Plus (specialized) remains available for customers who need additional support and door‑to‑door service.

Niagara Transit is hosting community information sessions where staff will be available to answer questions and explain the service:

  • Monday, April 13
    Crystal Ridge Library — 9:30 a.m. to noon
  • Wednesday, April 15
    Stevensville Memorial Hall — 3 p.m. to 7 p.m.
  • Thursday, April 16
    Centennial Library — 5 p.m. to 8 p.m.

If you’re unable to attend a session, Niagara Transit customer service representatives are also available:

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