We're going your way, with shared rides that connect rural communities across Niagara.
Microtransit is a shared ride service for areas not served by conventional bus routes.
Trips are requested through the Niagara Transit Plus (NT+) App, with pickup at a nearby location based on availability. Microtransit does not follow a fixed route or schedule and may include other riders or stops along the way. Rides can be booked up to seven days in advance.
Let the NT+ app plan your trip.
Enter your starting location and destination.The NT+ App plans each part of your trip, including Microtransit and conventional bus connections.
Microtransit is a shared ride service. You may travel with other riders, and the vehicle may make additional stops along the way. Some trips require a transfer at a hub to connect with conventional transit. Other trips operate without a hub or fixed route.
Example:
A rider in Pelham books a trip to a medical appointment in Grimsby. Microtransit picks them up and takes them across zones directly, without stopping at a hub.
In some areas, Microtransit connects riders to a bus hub to transfer to a conventional bus route.
Example:
A rider in Wainfleet may take Microtransit to the Welland Terminal and transfer to a conventional bus to continue their trip.
Common access points include:
Multimodal travel means using more than one type of transit to get where you are going.
Microtransit connects riders from rural areas such as Stevensville, Fenwick, and Vineland to transit hubs, where they transfer to conventional bus routes serving city centres. The NT+ App plans the trip for you. Enter your starting location and destination, and the app will plan each part of the trip, including Microtransit and conventional buses.
Different areas have different service types. Select your zone on the map to see how microtransit works where you are. Areas you can travel to will light up, and areas outside your reach will be greyed out.
Download the Niagara Transit Plus (NT+) App to request your ride.
Download Niagara Transit Plus (NT+) from the App Store or Google Play. Create your account.
Enter your start point, destination, and preferred time. The app will show you available pickup windows based on current demand. Confirm your ride with one tap. You can book up to 7 days in advance.
Track your vehicle in real time as it approaches your pickup location. You'll get a notification when the driver is nearby. Show your fare when boarding. As a shared service, your route may vary.
Don't have a smartphone? You can also book by calling 1-833-678-5463 ext. 1
Fare
$3.50
Travel in any direction for two hours. Transfer as many times as needed to reach your destination. Children 12 and under ride free.
Your fare covers unlimited transfers for two hours from when you first pay. If you're connecting to a bus, ask the driver for a paper transfer when paying cash. Present your transfer when boarding your next vehicle.
No transfer needed if you have a 31-day pass.
Keep your ticket, transfer, or fare card ready. Transit Supervisors may check fares at any time. Valid proof includes your mobile ticket, fare card, U-Pass, or transfer.
Quick answers to help you get started.
Up to 7 days in advance.
Yes, microtransit is a shared ride service. Your route may adjust to pick up or drop off other riders along the way.
Small personal items like grocery bags, backpacks, foldable walkers, and small luggage. Items go in the trunk to keep seating clear.
Yes. Vehicles include wheelchair-accessible vans. Mobility devices must be in good working order and meet size requirements.
Yes, seatbelts are required unless you have a medical exemption.
Cancel at least 4 hours before your pickup time. Repeated late cancellations or no-shows may result in temporary booking limits.
Wait times vary depending on demand and your location. The NT+ App will show your estimated pickup time when you book.
15-Minute Pick-up Window: Your designated driver will arrive within a 15-minute pick-up window provided at the time of your booking. We kindly ask that you are ready to board your vehicle promptly at the beginning of this window.
Our drivers will wait 2 minutes from the time they arrive within your pick-up window.
Our Rider Guide covers transfers, accessibility, storage, and service policies.