About NRT
On May 27, 2022, Niagara Region formed the Niagara Transit Commission.
The Niagara Transit Commission is the realization of a vision of many at Niagara Region and the 12 local area municipalities to connect all of Niagara through a single transit system. It will facilitate better access to jobs and services in Niagara, opening up new options for residents in neighbouring municipalities, and new markets for businesses.
The changes include a new Niagara Region Transit consolidated transit system on Jan. 1, 2023. Niagara Region Transit will connect all of Niagara through a single transit system by consolidating the existing Niagara Region Transit, Niagara Falls Transit, St. Catharines Transit, Welland Transit and Fort Erie Transit systems into one transit operator.
- Until Dec. 31, 2022 - Local municipalities and the Region will operate existing local and regional transit systems
- Starting Jan. 1, 2023 - The commission will take over operations of transit routes and services, and assess the need for any changes
About Us
The Niagara Transit Commission is the realization of a vision of many at Niagara Region and the 12 local area municipalities to connect all of Niagara through a single transit system called Niagara Region Transit. The Commission is responsible for integrating our local transit systems (Niagara Region Transit, Niagara Falls Transit, St. Catharines Transit, Welland Transit and Fort Erie Transit) into a single organization that operates public transit across Niagara.
The Niagara Transit Commission was established by Regional Council as a municipal service Board by By-law No. 2022-38, passed on May 26, 2022 in accordance with the Municipal Act. The Board has representation from Regional and local municipal councillors to ensure that all municipalities have a voice.
The current Board includes the following members:
- Mayor Wayne Redekop (Fort Erie)
- Municipal Councillor Reg Freake (Grimsby)
- Municipal Councillor J. D. Pachereva (Lincoln)
- Municipal Councillor Wayne Campbell (Niagara Falls)
- Municipal Councillor Joyce Morocco (Niagara Falls)
- Municipal Councillor Maria Mavridis (Niagara-on-the-Lake)
- Municipal Councillor Wayne Olson (Pelham)
- Municipal Councillor Eric Beauregard (Port Colborne)
- Municipal Councillor Dawn Dodge (St. Catharines)
- Municipal Councillor Caleb Ratzlaff (St. Catharines)
- Mayor Mathew Siscoe (St. Catharines)
- Municipal Councillor Anthony Longo (Thorold)
- Mayor Brian Grant (Wainfleet)
- Municipal Councillor Leo VanVliet (Welland)
- Municipal Councillor William Reilly (West Lincoln)
Holiday service
Niagara Region Transit operates reduced service on statutory and selected holidays.
| Holiday | Regional | Fort Erie | Niagara Falls | St. Cath | Welland |
|---|---|---|---|---|---|
| Canada Day July 1, 2023 |
No service | No service | Holiday Service | Holiday Service | Holiday Service |
| Civic Holiday Aug. 7, 2023 |
No service | No service | Holiday Service | Holiday Service | Holiday Service |
| Labour Day Sept 4, 2023 |
No service | No service | Holiday Service | Holiday Service | Holiday Service |
| Thanksgiving Day Oct. 9, 2023 |
No service | No service | Holiday Service | Holiday Service | Holiday Service |
| Christmas Eve Dec. 24, 2023 |
No service | No service | Regular service | Regular service | Regular service |
| Christmas Day Dec. 25, 2023 |
No service | No service | No service | No service | No service |
| Boxing Day Dec. 26, 2023 |
No service | No service | Holiday Service | Holiday Service | Holiday Service |
| New Year's Eve Dec. 31, 2023 |
No service | No service | Sunday service extended to 2:00 a.m. | Sunday service extended to 2:00 a.m. | Sunday service extended to 2:00 a.m. |
| New Year's Day Jan. 1, 2024 |
No service | No service | No service | No service |
No service |
Customer Service
Phone: 1-833-NRT-LINE (1-833-678-5463)
- Ride-Booking and Customer Service
- Monday to Friday from 8:30 a.m. to 4:30 p.m.
- After-hours Answering Service and Emergency Service Connection
- Evenings, weekends and holidays
Hours of operation:
Office Hours (St. Catharines and Welland Transit Terminals)
- Monday to Friday from 7 a.m. - 7 p.m.
- Saturday from 9:30 a.m. - 5:30 p.m.
- Sundays and holidays - Closed
Mailing address
Niagara Transit Commission
2012 First Street Louth
St Catharines, ON L2S 3V9
Report an issue, send feedback, make a request or submit a compliment. Please note that if you do not provide contact information, we will not be able to follow up to get more details or provide updates.