Rider Safety
What you can do:
- Stay home and don't take transit if you're sick
- Wear a mask or other face covering if you choose
- Spread out from others as much as possible
- Wash or sanitize your hands when you arrive at your destination
- Pay your fare with a fare card, online payment (mobile app) or transfer, rather than cash
- Have your fare payment ready; tap and move quickly past the operator
- Avoid unnecessary trips to customer service; call 1-833-NRT-LINE (1-833-678-5463) or contact us to check for lost and found items before coming in
- Purchase fare products online or at fare vending machines wherever possible
What we do:
- Clean all buses and trains each day before they go into service
- Extra cleaning of frequently contacted surfaces on buses, trains and at stations.
- Apply a long-lasting antimicrobial solution to all vehicles
- Screen all Niagara Region Transit employees before they start their shift
- Manage physical distancing inside customer service locations
- Automatically open doors on Niagara Region Transit buses so you don't have to press buttons
- Install driver barriers on all Niagara Region Transit buses
- Provide free masks to transit customers